Below you will find testimonials from our valued clients that attest to our expert staff’s skills, knowledge, and professionalism. You can learn more about the Design Centre experts on the ‘Our Team‘ page.
Thanks so much again for the help you provided me last week when I was looking for moldings for my client. Your knowledge and expertise help me put together the ideal solutions for my clients. I’ve spec’d Turkstra for various products and then the contractor on the projects go to the store that they buy from – either Niagara Falls or Ridgeway. This arrangement is really working out well.
“Turkstra has been a great resource for myself and clients. Often, the world of doors, windows and mouldings are daunting, but Thea, at the Turkstra Design Centre, makes this process a breeze. With her help, knowledge and expertise, I know I can send my clients directly to Thea and they will get fabulous service and an even better product. Turkstra’s Design Centre is a great resource where you can see various ideas, products and styles. Thank you Thea and Turkstra for all your help and keep up the great work!”
I have worked closely with Thea on various projects and highly recommend Turkstra products and the use of the Turkstra Design Centre Gallery. I found Thea very professional and detail oriented. Thea provides creative direction that is immensely helpful and has a vast amount of knowledge on hardware and functionality, as well as mill work products (doors/windows/trim/hardware). It was a pleasure to work with Thea and I look forward to specifying Turkstra Lumber products in my upcoming projects.
“Just a quick note to acknowledge a few people that provided outstanding service. Thea from the beginning of my order didn’t miss a beat and followed up with phone calls every time!!! Rare service!!! Leslie was always helpful and pleasant. Jamie who delivered when things got a bit mixed up. Thank you everyone!”
“Ms. Kraus guided the process through professional recommendations of product design to accomplish the highest surface area for light as well as tracking the order through its manufacture and delivery. The accuracy of the installer’s measurements produced a product which fit perfectly even though there were several obtuse angles to work with. His clean-up procedure included ‘hands and knees’ vacuuming upon completion of the job.”
Throughout this project, Ms. Kraus diligently and professionally kept customer service at the top of her concern. Turkstra should be proud to have employees like Ms. Kraus.”
“Everything was perfect, the doors are up and look great… Jeff was able to coordinate a delivery that suited my schedule, the delivery fellow was very helpful and most of all, it was an absolute pleasure working with you to complete my order…
you are friendly, professional and made me feel that even my relatively small order mattered. You are awesome at what you do!!”
Being new to the area, we were having trouble finding a custom-made window and Thea was highly recommended to us. After talking to her, we knew we were on the right track due to her knowledge and experience. She was swift in doing some research and recommending alternatives, and above all, in getting back to us immediately with options and solutions. We of course ordered the product and when she called us to say it was ready, she went above and beyond to meet us outside of work to hand deliver the window. Thea is an asset to Turkstra, which is why we have and continued to recommend her and this business.